Shipping Policy for Canadian E-commerce: The Operator’s Guide
What to charge, what to offer free, and how to keep shipping from eating your margin. Written for Canadian e-commerce stores on Shopify, WooCommerce, BigCommerce, and Magento, doing 50 to 500 orders a day. The right shipping policy comes down to one ratio: what you pay your carrier per shipment divided by your average order […]
Why Did My Shipping Rates Go Up? 9 Reasons Canadian Ecommerce Merchants See Higher Carrier Bills
Your last UPS, FedEx, Purolator, or Canada Post invoice came in. You opened it. The total was higher than expected. The label price looked normal. Your shipments looked normal. Nothing about your operation changed, but the bill went up anyway. You are not crazy. And you are not alone. Many Canadian e-commerce merchants are seeing […]
Dim Weight Calculator Canada: How Carriers Bill You for Box Size
What You Will Learn Skip to the calculator if you already know how dim weight works. If you ship parcels in Canada, the number on your invoice is rarely the weight on your scale. Every carrier compares two numbers for every box. The actual weight, what your scale shows. And the dim weight, the volume […]
How to Audit Your Shipping Invoice in Canada
For most Canadian e-commerce merchants, a 10-minute weekly scan of voided labels, cost outliers, and cross-border brokerage catches the vast majority of recoverable errors. Most Canadian merchants don’t need a massive, 50-point shipping audit. They need a consistent, 10-minute check that catches the three billing errors most likely to drain their margins. If those same […]
Canadian Carrier Support Contacts and Escalation Guide (2026)
Most carrier support delays don’t come from slow response times. They come from contacting the wrong team. Each of Canada’s major private carriers has specialized internal departments for billing, credits, tech, customs, and claims, and routing your issue to the right one from the first contact is the difference between a two-day resolution and a […]
Hidden Shipping Costs in Canadian Ecommerce: Why Account Ownership Matters
Most Canadian e-commerce businesses don’t own their shipping rates. They ship through someone else’s account, see someone else’s markup, and have no way to verify whether the rate on their invoice matches what the carrier actually charged. Every shipment that goes out under those conditions is money leaving the business, and most merchants never see […]
How to Ship to the US from Canada: A Step-by-Step Guide for E-Commerce Merchants
As of August 29, 2025, the U.S. suspended duty-free de minimis treatment for low-value imports from all countries, including Canada. Low-value shipments no longer bypass customs treatment just because they are under US$800. Non-postal shipments now require an appropriate customs entry, and if you want CUSMA/USMCA preference, the importer must make the claim using an […]
Cross-Border Shipping from Canada to the US: What Changed in 2025 and What to Do About It
If you’re a Canadian e-commerce business shipping to the US, the rules changed in 2025. Not gradually. Overnight. On August 29, 2025, the US eliminated the de minimis exemption, which used to let shipments under $800 USD bypass customs treatment entirely. That exemption covered the vast majority of e-commerce shipments crossing the border. According to […]
How to Benchmark Canada Post vs UPS vs FedEx vs Local Carriers’ Rates in 2026
Benchmarking carrier rates in 2026 requires analyzing far more than the advertised general rate increases (GRI). At Part n Parcel, we’ve helped 240+ Canadian businesses in our closed network navigate carrier pricing. The headline GRI figures tell only a fraction of the story. The real cost impact comes from surcharge restructuring, zone realignments, minimum charge […]
How to Automate Carrier Selection Rules in ShipStation
ShipStation automation rules automatically assign the right carrier and service to each order based on criteria you define. When configured properly, these rules eliminate repetitive manual decisions, reduce shipping errors, and ensure consistent carrier selection across all orders.The setup process involves creating IF/THEN statements in ShipStation: if an order meets specific criteria (weight, destination, product […]